- The value of meetings
- Preparation before the meeting
- The role of the meeting chair
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The role of the meeting participants
- How to control meetings
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Communicating effectively in meetings
- Dealing with difficult dynamics
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What makes sustainable agreements
- After the meeting follow-up
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- Understand the value of meetings as a management tool
- Recognize the critical planning steps that make meeting time more effective
- Identify the steps to take to create an open and safe forum for discussion
- Develop and practice techniques for handling counterproductive behaviour
- Know how to make decisions that can be sustained once the meeting is over
- Develop a follow-up strategy for meetings
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